Analysis of Log File Data to Understand Mobile Service Context and Usage Patterns

Several mobile acceptance models exist today that focus on user interface handling and usage frequency evaluation. Since mobile applications reach much deeper into everyday life, it is however important to better consider user behaviour for the service evaluation. In this paper we introduce the Behaviour Assessment Model (BAM), which is designed to gaining insights about how well services enable, enhance and replace human activities. More specifically, the basic columns of the evaluation framework concentrate on (1) service actuation in relation to the current user context, (2) the balance between service usage effort and benefit, and (3) the degree to which community knowledge can be exploited. The evaluation is guided by a process model that specifies individual steps of data capturing, aggregation, and final assessment. The BAM helps to gain stronger insights regarding characteristic usage hotspots, frequent usage patterns, and leveraging of networking effects showing more realistically the strengths and weaknesses of mobile services

Analysis of Log File Data to Understand Mobile Service Context and Usage Patterns

Several mobile acceptance models exist today that focus on user interface handling and usage frequency evaluation. Since mobile applications reach much deeper into everyday life, it is however important to better consider user behaviour for the service evaluation. In this paper we introduce the Behaviour Assessment Model (BAM), which is designed to gaining insights about how well services enable, enhance and replace human activities. More specifically, the basic columns of the evaluation framework concentrate on (1) service actuation in relation to the current user context, (2) the balance between service usage effort and benefit, and (3) the degree to which community knowledge can be exploited. The evaluation is guided by a process model that specifies individual steps of data capturing, aggregation, and final assessment. The BAM helps to gain stronger insights regarding characteristic usage hotspots, frequent usage patterns, and leveraging of networking effects showing more realistically the strengths and weaknesses of mobile service

Designing a Human Computation Framework to Enhance Citizen-Government Interaction

Human computation or Human-based computation (HBC) is a paradigm that considers the design and analysis of information processing systems in which humans participate as computational agents performing small tasks and being orchestrated by a computer system. In particular, humans perform small pieces of work and a computer system is in charge of orchestrating their results. In this work, we want to exploit this potential to improve the take-up of e-service United States of Americage by citizens interacting with governments. To that end, we propose Citizenpedia, a human computation framework aimed at fostering citizen's involvement in the public administration. Citizenpedia is presented as a web application with two main components: the Question Answering Engine, where citizens and civil servants can post and solve doubts about e-services and public administration, and the Collaborative Procedure Designer, where citizens can collaborate with civil servants in the definition and improvement of new administrative procedures and e-services. In this work, we present the design and prototype of Citizenpedia and two evaluation studies conducted: the first one, a set of on-line surveys about the component's design, and the second one, a face-to-face user evaluation of the prototype. These evaluations showed us that the participants of the tests found the platform attractive, and pointed out several improvement suggestions regarding user experience of e-services

SIMPATICO_ES_Citizenpedia_FinalExport

The current package contains the questions and answers created by citizens using the Citizenpedia in the Galicia evaluation of the results of H2020 project SIMPATICO that were undertaken between September 24th 2018 and October 15th 2018. The data is exported from the MongoDB instance that was used to manage all the Citizenpedia content. For more information about the setup for conducting the tests and the results achieved please consult project deliverable "D6.6 SIMPATICO Evaluation Report v2". All project deliverables, except where noted, are public and are available at Zenodo community reachable at https://zenodo.org/communities/h2020-simpatico-692819. The following caveats need to be highlighted for this data set: - The format is JSON (Javascript objects) as provided by mongodb export tool. - Data is completely anonymized: no traces of personal data for any of the 374 participants can be found in this file

Questions and Answers for Designing Useful WebLabs

The Faculty of Engineering of the University of Deusto has had available a WebLab oriented to Microelectronics since 2001. Currently, the field of WebLab design is very active, and several other universities are adopting them as a sign of quality and distinction for Microelectronics teaching. The first part of this paper shows several requirements that a WebLab should meet and the next points discuss three remarkable aspects of WebLab-DEUSTO: a) its distinctive software-hardware architecture, b) its use with a mobile telephone and c) the evaluation of its use by yhe students and the academic results they obtained

The behaviour assessment model for the analysis and evaluation of pervasive services

Several mobile acceptance models exist today that focus on user interface handling and usage frequency evaluation. Since mobile applications reach much deeper into everyday life, it is however important to better consider user behaviour for the service evaluation. In this paper we introduce the Behaviour Assessment Model (BAM), which is designed to gaining insights about how well services enable, enhance and replace human activities. More specifically, the basic columns of the evaluation framework concentrate on (1) service actuation in relation to the current user context, (2) the balance between service usage effort and benefit, and (3) the degree to which community knowledge can be exploited. The evaluation is guided by a process model that specifies individual steps of data capturing, aggregation, and final assessment. The BAM helps to gain stronger insights regarding characteristic usage hotspots, frequent usage patterns, and leveraging of networking effects showing more realistically the strengths and weaknesses of mobile services

An Approach for WebLabs Analysis

The Faculty of Engineering of University of Deusto has a WebLab oriented to Microelectronics available since 2001. The first part of this paper shows several requirements that a WebLab should meet and the following sections present the WebLab-Deusto

LXI Technologies for Remote Labs: An Extension of the VISIR Project

Several remote labs to support analog circuits are presented in this work. They are analyzed from the software and the hardware point of view. VISIR remote lab is one of these labs. After this analysis, a new VISIR remote lab approach is presented. This extension of the VISIR project is based on LXI technologies with the aim of becoming it in a remote lab easily interchangeable with other instruments. The addition of new components and experiments is also easier and cheaper